Privacy Policy
Steve’s Computer Repair
10207 N IH 35, San Antonio, TX 78233
Phone: (210) 241-2054
Email: support@localcomputer.expert
Website: www.localcomputer.expert
Effective Date: July 1, 2025
Independent Service Provider
Steve’s Computer Repair is an independent local computer repair shop. We are not affiliated with, endorsed by, or an authorized service center for any specific brand including Microsoft, Apple, Dell, HP, or any other manufacturer. We provide independent hardware repair, software troubleshooting, and technical maintenance services.
Information We Collect
Personal Information: When you schedule a repair appointment or contact us, we may collect:
- Name and contact information (phone, email, address)
- Device information (make, model, serial numbers for repair tracking)
- Description of technical issues for service documentation
Automatic Information: Our website may collect standard web analytics data including IP addresses, browser type, and pages visited to improve our local services.
How We Use Your Information
We use collected information solely to:
- Provide in-store computer repair and maintenance services
- Schedule repair appointments and follow-up communications
- Maintain service records for warranty and reference purposes
- Improve our local repair services and customer experience
Information Sharing
As a local computer repair business, we do not sell, rent, or share your personal information with third parties except:
- When required by law or legal process
- To complete repair services (e.g., ordering replacement parts)
- With your explicit consent for specific service needs
Data Security
We implement reasonable security measures to protect your personal information and any data on devices brought for repair. However, we recommend backing up important data before any repair service.
Local Service Focus
Our services are provided exclusively through our physical location in San Antonio, Texas. We do not provide remote technical support or online troubleshooting services. All repairs and consultations occur at our local shop.
Contact Us
For questions about this privacy policy or our repair services:
- Visit us at: 10207 N IH 35, San Antonio, TX 78233
- Call: (210) 241-2054
- Email: support@localcomputer.expert
This privacy policy may be updated periodically. Changes will be posted on our website with an updated effective date.